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Privacy Policy about www.spelectronics.it

pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR)

Website: www.spelectronics.it

Data Controller: SP ELECTRONICS DI PICCO SIMONE

Version: 26/06/2026

  1. Introduction

This Privacy Policy describes how SP ELECTRONICS DI PICCO SIMONE processes the personal data of users who visit the website www.spelectronics.it, make online purchases, create an account, request assistance, subscribe to the newsletter, interact with marketing communications, use the services available on the website or establish commercial relationships with SP Electronics.

This Privacy Policy is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (hereinafter also referred to as the “GDPR”).

SP Electronics processes personal data in accordance with the principles of lawfulness, fairness, transparency, data minimisation, storage limitation, accuracy, integrity, confidentiality and accountability.

  1. Data Controller

The Data Controller is:

SP ELECTRONICS DI PICCO SIMONE

Registered Office:
Via Pirandello, 55
36042 Breganze (VI) – Italy

Operating Office:
Via Ca’ Fusa, 1
36030 Sarcedo (VI) – Italy

VAT No.: IT02920580244

Tax Code: PCCSMN75P04I531N

Telephone: +39 0445 334677

Certified Email (PEC): spelectronics@pec.it

Administration Email: admin@spelectronics.it

Sales / Back Office Email: com@spelectronics.it

Logistics Email: logistica@spelectronics.it

Marketing Email: marketing@spelectronics.it

Website: www.spelectronics.it

  1. Data Protection Officer (DPO)

SP Electronics has not appointed a Data Protection Officer (DPO), as it considers that, at the present time, the legal requirements for mandatory appointment under the GDPR are not met.

For any request concerning the processing of personal data, data subjects may contact the Data Controller directly using the contact details provided in this Privacy Policy.

Should SP Electronics appoint a Data Protection Officer in the future, the relevant contact details will be published in this Privacy Policy.

  1. Categories of Personal Data Processed

SP Electronics may process the following categories of personal data.

4.1 Identification and Contact Data

First name, surname, company name, billing address, shipping address, email address, telephone number, country, province/state, city, postal code and any other information required to manage an order or request.

4.2 Tax, Administrative and Accounting Data

Tax code, VAT number, recipient code, certified email address (PEC), billing information, order information, tax documents, accounting data and any information necessary to comply with legal obligations.

4.3 Order and Purchase Data

Purchased products, quantities, amounts, shopping cart contents, order history, order status, selected payment method, delivery address, return requests, warranty requests, repairs, replacements, complaints and after-sales support.

4.4 Technical Data Relating to Products and Technical Support

Information relating to motorcycles, vehicles, models, model year, technical configuration, installation, photographs, videos, problem descriptions and any technical information necessary to verify compatibility, malfunctions, warranty claims, technical support, repairs or replacements.

4.5 Payment Data

SP Electronics processes information relating to the payment status, transaction details and the selected payment method.

Complete payment card details are not normally stored by SP Electronics and are processed by the payment service providers used on the website, including, by way of example:

  • PayPal
  • Stripe
  • Card payment networks
  • Klarna
  • Revolut
  • Banking institutions
  • Other payment providers available during checkout

4.6 Browsing Data

IP address, log data, online identifiers, browser information, device information, operating system, visited pages, date and time of access, technical data necessary for the operation of the website and cybersecurity-related information.

4.7 Customer Account and Business Account Data

Username, email address, encrypted password, order history, billing and shipping information, company details, customer group, applicable commercial terms, price lists, discounts, account status and any information necessary for managing the SP Business Program.

4.8 Marketing and Newsletter Data

Email address, first name, surname, country, language, marketing preferences, newsletter subscription, consent status, communication history, email opens, clicks, interactions with campaigns, landing pages, forms and promotional content.

4.9 Data Collected Through Cookies and Tracking Technologies

Data collected through technical cookies, analytics cookies, tracking technologies, pixels, tags, measurement tools, remarketing technologies and advertising tools, within the limits described in the Cookie Policy and according to the preferences expressed by the user through CookieYes.

  1. Sources of Personal Data

Personal data are mainly collected directly from the data subject when they:

  • visit the website;
  • place an order;
  • create an account;
  • request activation of a Business account;
  • complete a contact form;
  • send an email;
  • request technical support;
  • request a return, repair or warranty service;
  • subscribe to the newsletter;
  • interact with advertising campaigns or commercial communications.

Some data may also be collected through technical tools, cookies, analytics systems, advertising platforms, payment service providers, couriers, IT service providers, email marketing platforms or other parties involved in order management.

For Business Customers, certain data may also be collected from public registers, corporate websites, professional databases, trade fairs, business events, commercial communications, business partners or company contacts lawfully obtained.

  1. Purposes of Processing and Legal Bases

SP Electronics processes personal data for the following purposes.

6.1 Order Management and Online Sales

Personal data are processed to receive, confirm, process, ship and deliver orders placed through the website.

Legal basis: performance of a contract or implementation of pre-contractual measures requested by the data subject pursuant to Article 6(1)(b) GDPR.

Providing the required data is mandatory. Without such data, SP Electronics will be unable to process the order.

6.2 Creation and Management of Customer Accounts

Personal data are processed to enable website registration, access to the customer account area, consultation of order history, management of billing and shipping information and use of account-related services.

Legal basis: performance of a contract or pre-contractual measures pursuant to Article 6(1)(b) GDPR.

6.3 Management of Business Accounts and the SP Business Program

Business Customer data are processed to verify the applicant’s professional or corporate status, activate B2B accounts, apply dedicated commercial conditions, manage price lists, discounts, commercial agreements, orders, payments, invoicing, customer support and operational communications.

Legal basis:

  • performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR);
  • legitimate interest of the Data Controller in the proper management of its B2B commercial network (Article 6(1)(f) GDPR).
6.4 Invoicing, Accounting and Legal Obligations

Personal data are processed to issue invoices and tax documents, maintain accounting records and comply with tax, civil, administrative, customs and other legal obligations.

Legal basis: compliance with a legal obligation pursuant to Article 6(1)(c) GDPR.

Providing tax information required by law is mandatory whenever applicable.

6.5 Shipping, Delivery and Logistics

Personal data are processed to prepare shipments, assign parcels to couriers, manage deliveries, shipment tracking, storage, returns, logistical issues, exports, customs procedures and international deliveries.

The couriers and logistics providers used may include, by way of example:

  • DHL
  • UPS
  • GLS
  • BRT
  • FedEx
  • Poste Italiane

or any other carrier necessary depending on the destination of the order.

Legal basis:

  • performance of a contract (Article 6(1)(b) GDPR);
  • compliance with legal obligations relating to taxation, customs or administrative requirements (Article 6(1)(c) GDPR).

6.6 Payments and Fraud Prevention

Personal data are processed to manage payments, verify transaction outcomes, prevent fraud, disputes, chargebacks, unauthorised use of payment instruments and unlawful activities.

Payment gateways may include PayPal, Stripe, bank transfer, credit/debit cards, Klarna, Revolut or other payment systems available during checkout.

Legal basis:

  • performance of a contract (Article 6(1)(b) GDPR);
  • legitimate interest in fraud prevention and transaction security (Article 6(1)(f) GDPR);
  • compliance with legal obligations where applicable (Article 6(1)(c) GDPR).
6.7 Customer Support, Warranty, Returns, Repairs and Technical Assistance

Personal data are processed to respond to customer support requests, assess product compatibility, manage warranties, returns, replacements, repairs, complaints, technical reports and after-sales communications.

For these purposes, SP Electronics may also process technical information relating to the vehicle, motorcycle, model, model year, installation, photographs or videos provided by the Customer to document a technical issue.

Legal basis:

  • performance of a contract (Article 6(1)(b) GDPR);
  • compliance with legal obligations relating to warranties (Article 6(1)(c) GDPR);
  • legitimate interest of the Data Controller in handling complaints, ensuring product safety and protecting its legal rights (Article 6(1)(f) GDPR).

6.8 Website Security and Technical Maintenance

Technical and browsing data are processed to ensure the proper functioning of the website, cybersecurity, prevention of unauthorised access, malware, spam, cyber-attacks, account breaches, technical anomalies and misuse of the services.

The website is hosted using hosting services provided by Hostinger.

Legal basis:

  • legitimate interest of the Data Controller in ensuring the security and proper functioning of the website (Article 6(1)(f) GDPR);
  • compliance with legal obligations where applicable (Article 6(1)(c) GDPR).

6.9 Newsletter and Marketing Communications

Personal data are processed to send newsletters, promotions, product updates, commercial communications, editorial content, offers, marketing campaigns and communications relating to the SP Electronics brand and business.

SP Electronics uses Brevo as its email marketing and newsletter management platform.

Legal basis:

Consent of the data subject pursuant to Article 6(1)(a) GDPR.

The user may withdraw consent at any time by using the unsubscribe link included in each email or by contacting SP Electronics.

Withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal.

6.10 Marketing Communications to Existing Customers (“Soft Spam”)

Where permitted by applicable law, SP Electronics may send commercial communications by email to existing customers concerning products or services similar to those previously purchased.

Legal basis:

  • legitimate interest of the Data Controller in direct marketing to existing customers (Article 6(1)(f) GDPR);
  • applicable legislation governing electronic communications.

Customers may object to such communications at any time by using the unsubscribe link included in the communications or by contacting SP Electronics.

6.11 Analytics, Statistics and Website Improvement

SP Electronics may process personal data to analyse website usage, measure performance and improve navigation, content, product catalogue, checkout process, advertising campaigns and commercial activities.

The tools used may include:

  • Google Analytics 4;
  • Google Tag Manager;
  • Hotjar;
  • Microsoft Clarity.

Where these tools involve the use of cookies or technologies that are not strictly necessary, processing will only take place after obtaining the user’s consent through the CookieYes consent banner.

Legal basis:

  • consent of the data subject pursuant to Article 6(1)(a) GDPR for non-essential analytics cookies and tracking technologies;
  • legitimate interest of the Data Controller pursuant to Article 6(1)(f) GDPR for aggregated, anonymised or strictly technical statistical analyses.
6.12 Remarketing, Online Advertising and Conversion Tracking

Subject to the user’s consent, SP Electronics may use tracking technologies, pixels, tags and advertising platforms to measure conversions, create customised audiences, carry out remarketing campaigns, optimise advertising and display more relevant promotional content.

The tools used may include:

  • Meta Pixel;
  • Google Ads Tag.

Legal basis:

Consent of the data subject pursuant to Article 6(1)(a) GDPR.

Users may manage their preferences through the CookieYes banner and the dedicated consent management panel.

6.13 Protection of Legal Rights and Dispute Management

Personal data may be processed to establish, exercise or defend SP Electronics’ legal rights in judicial or extrajudicial proceedings, to manage disputes, debt recovery, fraud, contractual breaches, complaints or liabilities relating to products.

Legal basis:

  • legitimate interest of the Data Controller in protecting its legal rights (Article 6(1)(f) GDPR);
  • compliance with legal obligations where applicable (Article 6(1)(c) GDPR).
  1. Nature of the Provision of Personal Data

The provision of personal data necessary for order management, invoicing, shipping, payment processing, customer support, account management and compliance with legal obligations is mandatory.

Without such data, SP Electronics will be unable to perform the contract, provide the requested service or comply with its legal obligations.

The provision of personal data for newsletter subscriptions, marketing, profiling, remarketing, personalised advertising, non-essential analytics and non-essential tracking technologies is entirely optional.

Refusing consent for these purposes will not prevent the user from purchasing products or using the essential functionalities of the website.

  1. Methods of Processing

Personal data are processed using electronic, IT, telematic, organisational and, where necessary, paper-based means.

Processing is carried out exclusively for the purposes described in this Privacy Policy and by adopting appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, alteration, unauthorised disclosure or unlawful processing.

Personal data are processed exclusively by persons authorised and instructed by the Data Controller or, where necessary, by external service providers appointed as Data Processors pursuant to Article 28 GDPR.

  1. E-commerce Platform, Hosting and Digital Tools

The website www.spelectronics.it operates on a WordPress / WooCommerce e-commerce platform.

Hosting services are provided by Hostinger.

Cookie consent management and tracking technologies are managed through CookieYes.

The website may integrate plugins, technical tools, security systems, backup solutions, maintenance services, payment systems, analytics tools, advertising technologies and email marketing platforms necessary for the operation of the e-commerce website and related business activities.

  1. Categories of Data Recipients

Personal data may be disclosed to the following categories of recipients:

  • authorised employees and collaborators of SP Electronics;
  • tax, accounting, administrative and legal advisors;
  • IT service providers, hosting providers, website maintenance providers, backup providers, cybersecurity providers and technical support providers;
  • the e-commerce platform, plugins and technologies necessary for website operation;
  • Hostinger, for hosting and web infrastructure services;
  • CookieYes, for cookie consent management;
  • payment service providers, including PayPal, Stripe, Klarna, Revolut, banks, card payment networks and other payment gateways;
  • couriers, freight forwarders, logistics operators and customs service providers, including DHL, UPS, GLS, BRT, FedEx and Poste Italiane;
  • Brevo, for newsletter management, email marketing and commercial communications;
  • Google, for services including Google Analytics 4, Google Tag Manager and Google Ads;
  • Meta, for Meta Pixel and advertising services on Meta platforms;
  • Hotjar, for user experience and behavioural analytics, where consent is required;
  • Microsoft, for Microsoft Clarity and related services, where consent is required;
  • technical support providers, ticket management services, customer care providers and repair service providers;
  • public authorities, tax authorities, customs authorities, judicial authorities or administrative authorities where required by law;
  • parties necessary for the protection of SP Electronics’ legal rights.

Such recipients may act, depending on the circumstances, as Data Processors, independent Data Controllers or persons authorised to process personal data.

  1. Transfers of Personal Data Outside the European Economic Area

Some service providers used by SP Electronics, particularly cloud services, IT providers, analytics platforms, advertising platforms, email marketing services, payment gateways, tracking technologies and other digital service providers, may process personal data outside the European Economic Area (EEA).

In such cases, personal data are transferred in accordance with Articles 44 et seq. GDPR and based on one or more of the following legal safeguards:

  • adequacy decisions adopted by the European Commission;
  • Standard Contractual Clauses (SCCs) approved by the European Commission;
  • the EU–U.S. Data Privacy Framework, where applicable to certified U.S. providers;
  • additional technical, contractual and organisational safeguards where necessary;
  • any other transfer mechanisms permitted under the GDPR.

Users may request further information regarding international data transfers by contacting SP Electronics using the contact details provided in this Privacy Policy.

  1. Data Retention Periods

SP Electronics retains personal data only for the period necessary to achieve the purposes for which the data were collected and, subsequently, for the periods required by applicable law or necessary to protect its legal rights.

The main retention periods are as follows:

Category / Purpose

Retention Period

Order data

For the time necessary to manage the order and thereafter for the civil, tax and accounting retention periods required by law

Invoices and accounting records

10 years, unless a longer retention period is required by law

Customer account data

Until account deletion is requested or the service is terminated, without prejudice to any legal retention obligations

Business account and SP Business Program data

For the duration of the commercial relationship and thereafter for tax, contractual and legal defence purposes

Payment data

For the time necessary to manage the transaction, accounting verification, fraud prevention and any disputes

Shipping and logistics data

For the time necessary to manage delivery and thereafter for complaints, tax, customs or legal defence purposes

Customer support, warranty, returns, repairs and complaints

For the time necessary to manage the request and subsequently to protect the rights of the Data Controller or the data subject

Newsletter and marketing data based on consent

Until consent is withdrawn or the user unsubscribes, subject to periodic verification of continued interest

Soft spam communications to existing customers

Until the data subject objects

Cookie and tracking data

According to the retention periods specified in the Cookie Policy and the CookieYes consent management platform

Technical browsing data and security logs

For the technical period necessary to ensure website functionality and security, unless longer retention is required to investigate unlawful activities or protect legal rights

Data processed for legal defence

For the period necessary to manage disputes and within the applicable limitation periods

At the end of the applicable retention period, personal data will be deleted, anonymised or retained only where required by law or for the protection of legal rights.

  1. Cookies and Tracking Technologies

The Website uses cookies and tracking technologies for technical, functional, statistical, analytics, advertising and remarketing purposes.

Cookie consent is managed through CookieYes.

Users may accept, reject or modify their preferences regarding non-essential cookies through the cookie banner or the consent management panel available on the Website.

Subject to the user’s consent, where required by applicable law, the Website may use the following tools, among others:

  • Google Analytics 4;
  • Google Tag Manager;
  • Hotjar;
  • Microsoft Clarity;
  • Meta Pixel;
  • Google Ads Tag;
  • any other tools specified in the Cookie Policy.

Technical cookies are necessary for the proper functioning of the Website and do not require the user’s consent.

Non-essential analytics cookies, advertising cookies, profiling cookies, remarketing cookies and advanced measurement technologies are used only with the user’s prior consent where required by applicable law.

For further information regarding the types of cookies used, their purposes, duration, providers and the management of cookie preferences, users are invited to consult the Cookie Policy published on the Website.

14. Newsletter, Marketing Communications and Unsubscription

Subscription to the newsletter is voluntary.

Users who subscribe to the newsletter authorise SP Electronics to send commercial, promotional, informational and editorial communications relating to products, services, offers, new releases, technical content, events, activities and initiatives connected with the SP Electronics business.

Newsletter communications are managed through Brevo.

Users may withdraw their consent at any time by:

  • clicking the unsubscribe link included in every email;
  • sending an email to marketing@spelectronics.it;
  • sending an email to admin@spelectronics.itWithdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
  1. Minors

The Website and SP Electronics products are intended for adults or, in any event, for individuals who are legally capable of entering into binding contracts under the applicable laws.

SP Electronics does not knowingly collect personal data relating to minors without the consent or authorisation of the person exercising parental responsibility, where required by law.

Should SP Electronics become aware that personal data relating to minors have been processed without the necessary legal requirements being met, it will take reasonable measures to delete such data or otherwise regularise the processing.

  1. Automated Decision-Making

SP Electronics does not carry out decision-making processes based solely on automated processing that produce legal effects concerning the data subject or similarly significantly affect them.

Any segmentation, remarketing, personalised advertising or conversion measurement activities, where applicable, are carried out solely within the scope of the consent provided by the user and in accordance with this Privacy Policy and the Cookie Policy.

  1. Rights of the Data Subject

Where the conditions set out by the GDPR are met, data subjects may exercise the following rights:

  • the right of access to their personal data;
  • the right to rectification of inaccurate personal data;
  • the right to erasure (“right to be forgotten”);
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object to processing;
  • the right to withdraw consent at any time;
  • the right not to be subject to a decision based solely on automated processing, where applicable;
  • the right to lodge a complaint with the competent Supervisory Authority for the protection of personal data.

Data subjects always have the right to object to the processing of their personal data for direct marketing purposes.

  1. How to Exercise Your Rights

Data subjects may exercise their rights by contacting SP Electronics using the following contact details:

SP ELECTRONICS DI PICCO SIMONE

Via Pirandello, 55

36042 Breganze (VI)

Italy

Email: admin@spelectronics.it

Certified Email (PEC): spelectronics@pec.it

For requests relating to newsletters or marketing communications, users may also contact:

marketing@spelectronics.it

SP Electronics may request additional information necessary to verify the identity of the requesting party before processing the request.

SP Electronics will respond to requests within the time limits established by the GDPR.

  1. Complaint to the Supervisory Authority

Any data subject who believes that the processing of their personal data infringes the GDPR has the right to lodge a complaint with the competent Supervisory Authority for the protection of personal data or to seek a judicial remedy before the competent courts.

Competent Supervisory Authority in Italy

Italian Data Protection Authority (Garante per la Protezione dei Dati Personali)

Piazza Venezia, 11 00187 Rome Italy

Website:www.garanteprivacy.it

  1. Data Security

SP Electronics implements appropriate technical and organisational measures to protect the personal data it processes.

Such measures include, by way of example:

  • authentication systems;
  • access management procedures;
  • protection of login credentials;
  • website security systems;
  • data backup systems;
  • technical updates;
  • restricted access to personal data;
  • instructions provided to authorised personnel;
  • the use of carefully selected service providers.

Notwithstanding the above, no IT system can guarantee absolute security.

SP Electronics nevertheless undertakes to adopt reasonable and proportionate measures, taking into account the risks involved, in order to safeguard personal data.

  1. Links to Third-Party Websites and Services

The Website may contain links, plugins, social media buttons, embedded content or references to third-party websites and services.

SP Electronics is not responsible for the processing of personal data carried out by third-party websites, platforms or services that operate independently from www.spelectronics.it.

Users are encouraged to consult the privacy policies of the relevant third parties.

  1. Amendments to this Privacy Policy

SP Electronics may update this Privacy Policy from time to time in order to reflect legal, technical, organisational, commercial or technological developments relating to the Website or the services used.

The updated version will be published on www.spelectronics.it, together with the date of the latest revision.

Users are encouraged to review this Privacy Policy periodically.

  1. Privacy Contact Details

For any questions relating to this Privacy Policy or to the processing of personal data, please contact:

SP ELECTRONICS DI PICCO SIMONE

Email: admin@spelectronics.it

Certified Email (PEC): spelectronics@pec.it

For marketing communications and newsletters:

marketing@spelectronics.it

Last updated: 26 June 2026

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